- 3 month contract
- Parramatta location
- Full time hours
- WFH options
Manpower is actively enaged with a NSW State Government department that is looking to fill multiple roles within their Customer Service team. The right candidate will have a professional attitude when handling customer enquiries as well as utilising excellent communication skills when handling inbound and outbound calls.
Apply ASAP! Multiple roles!
Training duration will be 3 days on site then WFH!
Employees will occasionally attend meetings on site in Parramatta through out employment!
Key Duties:
- Managing high inbound and outbound calls as well as email management
- Assisting customers with General enquiries and providing accurate information
- Provide support to customers and process customer complaints within a timely manner and escalate to the right department
- Ensuring customer confidentiality and maintain privacy with customer related information
- Keep up to date with relevant resources and information provided by the agency
- Perform administrative activities to support the provision of service delivery. Duties include processing
documents and applications
About You:
- Excellent written and verbal communications skills
- Technologically minded
- Intermediate computer skills (Required)
- Previous Government experience preferred but not required
- Customer service skills (Required)
- Excellent phone manner
Blake Cummings
Recruitment Consultant
Let's Connect
https://www.linkedin.com/in/blake-cummings/
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
Greythorn Pty Ltd is a wholly owned subsidiary of ManpowerGroup
State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
