Facilities Coordinator

Location Canberra
Discipline Public Sector / Government
Job reference 160402
Salary Negotiable

We are actively engaged with our Federal Government client in Canberra who are looking for a Facilities Coordinator to commence a 12 months contract

Australian citizens and Permanent residents are eligible to apply

What to expect:

You will be responsible for delivery of the facilities maintenance services and daily operational activities including the provision of efficient corrective maintenance works and preventative maintenance activities

  • Liaise with clients to anticipate their needs, ensure the relevance of the activity and achievement of team objectives, take personal responsibility for guaranteeing client satisfaction, and correct problems promptly and in a constructive manner.
  • Under general direction provide a discrete support service, and participate in the planning of group activities, across a Business Unit or group of functions for a single site, frequently encountering ambiguity and showing initiative in interpreting policies and procedures.
  • Coordinate the services to receive, process, assess, manage and monitor all job requests, utilising the works order management and invoicing system, through to completion in accordance with all relevant emergency procedures and the relevant reactive maintenance Service Level Agreements.
  • Provide timely, responsive customer service throughout all communications and works co- ordination with relevant contractors, supervisors, managers and customers at all stages of the job request process.
  • Supervise on site contractor delivery through monitoring of contractor performance in line with contract KPI's.
  • Supervise, respond and report on site 'soft' services including cleaning, security, grounds maintenance and waste management. Service the operational needs of tenants as per tenancy agreements;
  • Participate in after-hours "on call" roster and emergency response requirements for the sites in the respective area.

About you:

  • Building related trade certificate or relevant work experience in the delivery of facility management services including "hard services" such as repairs, maintenance and minor works; and "soft services" including security, cleaning, waste management, grounds maintenance and accommodation relocations for a diverse range of complex and highly serviced research and support facilities
  • Experience and ability in the development and coordination of timely procurement and delivery of reliable, cost effective FM services.
  • Awareness of procurement processes, including arranging internal or external service providers, approvals, preparation and coordination of technical specifications for tender documents, tender and formal quotation procedures.
  • Demonstrated knowledge/experience and appreciation of relevant procedures/protocols, compliance and statutory requirements associated with Federal, State and Local Government building and services codes and regulations and Occupational Health and Safety requirements.
  • Sound ability to work closely with a diverse operational team of property professionals across several sites and proven experience in providing support to a complex property portfolio comprising of several sites and a diverse cross section of business requirements.
  • Experience and ability to use relevant software products including Microsoft Outlook, Excel, Word, Visio, AutoCAD and SAP is desirable

Karun Sharma

Account Manager - Public Sector

Let's Connect


+61 2 6200 3399

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856