QA and Stewardship

Location Townsville
Discipline Government
Job reference 163896
Salary Negotiable

The Role

Reporting into the Assistant Director Transition Operations you'll provide administrative and operational support to assist and implement program enhancements as a result of transition transformation and continuous improvements undertaken by the Directorate of TCS.

The role supports service delivery and manages competing pressures impacting TCS Operations.

Key responsibilities of this position include, but not limited to:

  • complex procedural, operational administrative and business support within an integrated workforce
  • Assist and support program and project management by providing administration and secretarial functions.
  • Use their initiative as there is a high level of autonomy, accountability and professionalism required
  • Administer detailed administrative policy in relation to complex work that contributes to strategic planning
  • Review and maintain program SOP arrangements including providing input into briefings.
  • Engage with internal and external stakeholders on program matters.
  • Provide ongoing support including program and policy support and facilitating connections with departmental staff and other agencies.
  • Coordination of Quality Assurance activities to assure continuous improvement and
  • contribute to policy development.

Skills and Experience

Applicants MUST hold or have the ability to maintain a baseline clearance.

  • Strong written and oral communication skills, including ability to communicate complex topics and produce complex reports and briefs.
  • Ability to consult and collaborate with teams across multiple agencies in order to contribute to positive outcomes
  • Demonstrated experience in maintaining accurate program logs and SOPs
  • High Level Emotional Intelligence
  • Exceptional organisational and time management skills
  • Highly adaptable to work flexibly and respond to changing priorities.
  • Team people centric attitude with the ability to understand sensitivities and maintain confidentiality and act discreetly
  • Action oriented and ability be self-motivated with ability to use initiative working independently under limited direction
  • Strong ICT competency and adaptability
  • Understanding of the Defence environment highly advantageous

About the Team

Defence Member Family Support TCS (Transition Coaching and Support) (DMFS TCS) offers a broad range of programs and services to help Commanders, Australian Defence Force members and their families manage the military way of life. TCS supports Defence families' self-reliance and increases the capacity of the wider community to support the needs of Defence families.

Australian Defence Force (ADF) TCS provides administrative support to all permanent ADF members separating from the military or transferring to the reserve force.

Please note, due to a high volume of applications, shortlisted applicants will be contacted only.

How to apply

If your skills and experience match the above criteria, please click the "Apply Now" button. Questions can also be directed to Katie at ManpowerGroup on 02 9263 8690

Katie McAuliffe

Senior Manager

Let's Connect

https://www.linkedin.com/in/katie-mcauliffe-376244105/

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Katherine.Mcauliffe
Senior Manager Manpower
Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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