About the Role

An exciting opportunity has arisen for a Sales Administrator to join a high-performing payments and financial services team. This is a non-sales, office-based role supporting the day-to-day operations of a business expense and payment solutions function.

Reporting to a supportive leader, you will join a close-knit team and collaborate with stakeholders across multiple locations.

Key Responsibilities

• Provide end-to-end administrative support within a busy operations team
• Support and manage payments processing workflows and vendor coordination
• Investigate and resolve payment-related discrepancies and issues
• Deliver high-quality customer support via phone and Microsoft Teams
• Work closely with internal departments to ensure smooth service delivery
• Maintain accurate records and detailed process documentation
• Identify opportunities to improve systems and operational efficiencies

About You

You're a driven and detail-oriented professional who enjoys problem-solving and thrives in a structured, fast-paced environment.

Experience & Background

• 2-3 years' experience in a similar role (Sales Admin, Accounts Admin, Payments, or Financial Administration)
• Experience working with payment systems, reconciliations, or financial processes is highly desirable
• Candidates from high-volume retail or service-based environments are encouraged to apply

Skills

• Strong communication and stakeholder management skills
• Intermediate Excel skills (essential)
• Highly organised with excellent documentation and process management ability
• Strong analytical and troubleshooting skills

Attributes

• Able to work independently with minimal supervision
• Outcome-driven with strong persistence and follow-through
• High attention to detail in fast-paced, high-volume settings
• Curious mindset with a proactive approach to problem-solving
• Customer-first approach to all interactions