Background:
Defence Member and Family Support (DMFS) offers a broad range of programs and services to help Australian Defence Force members and their families manage the military way of life. DMFS supports Defence families' self-reliance and increases the capacity of the wider community to support the needs of Defence families.
About the Role:
As one of the Seminar Coordinators you will be responsible for providing high level business administrative services including understanding, responding to and resolving moderately complex enquiries whilst seeking guidance and advice on more complex issues.
You are a strong team player with demonstrated capabilities to plan, coordinate, manage and perform accurate data entry, information and records management.
High level attention to detail, strong system and technologies aptitude and adaptability with a continuous improvement focus is vital to support ongoing efficiencies and improvements across seminar team business systems and processes.
About You:
You have demonstrated experience working in a fast-paced environment providing administrative support with a strong focus on customer service. You are reliable and committed to continuous improvement and development of oneself and team; You are a team player who has exceptional attention and a professional approach with the ability to liaise with stakeholders of all levels.
Responsibilities
Communicate with, respond, and provide advice to a range of stakeholders relating to ADFT virtual and face to face seminars.
Assist with seeking quotes, venue bookings/contract management and invoices, coordinating catering and audio-visual requirements for face-to-face events.
Assist with planning, coordination, and facilitation of filming virtual presentations and DMFS branding stills media shoots with our media service provider.
Travel to, assist and represent DMFS at various national face to face ADF Member and Family Transition seminars
Draft high-quality resources and guidance materials for a range of stakeholders.
Contribute to group mailbox management including responding to moderately complex enquires.
Regular use of excel spreadsheets and Microsoft office products to track correspondence, accurately capture, quality assure and analyse data.
Regular use of Defence's records management system 'Objective' including creating file structures and storing correspondence.
Management and maintenance of the Defence's Human Resource Information Management system 'PMKeyS' to locate cross reference and confirm personal and sensitive information.
Contribute to the follow up and confirmation of virtual and face to face seminar non-attendance and administration requirements.
To succeed in the role, you will need:
Australian Citizen - this is a requirement of the role
AGSVA Baseline Security Clearance required or ability to obtain and uphold
the ability to undertake some interstate travel that may be required to support face to face seminars.
Professional presentation and the ability to represent the organisation in a collaborative manner at events;
Proven ability to effectively communicate in writing and verbally, both in person and using a wide range of digital platforms;
Highly adaptable solutions focused self-starter with strong attention to detail and accuracy who performs well in dynamic fast paced deadline driven environments;
Excellent prioritisation, coordination and extensive business administration experience in customer centric environments
A current Australian Driver's License.
How to apply
If your skills and experience match the above criteria, please click the "Apply Now" button. Questions can also be directed to Katie at ManpowerGroup on 02 9263 8690
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Katherine.Mcauliffe
Senior Manager Manpower
Let's Connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
