The Transcription Officer is a casual position responsible for the accurate and timely production of court transcripts. This role supports the development of in-house transcription capabilities and requires strong typing, transcription, proofreading, editing and administrative skills, along with excellent written English, attention to detail and comprehension abilities.
Reporting to the Transcript & Recording Coordinator, the Transcription Officer will produce high-quality transcripts of court proceedings from a variety of audio and video sources. The role requires adherence to established templates, standards and deadlines, while maintaining a strong focus on accuracy, confidentiality and quality assurance.

Key Responsibilities

• Produce accurate and timely transcripts of court proceedings from audio, video and live recordings.
• Apply judgement to resolve routine transcription issues and escalate complex matters where required.
• Ensure transcripts are completed in accordance with court standards, templates and turnaround timeframes.

• Review, edit and proofread transcripts to ensure accuracy, completeness and compliance with court requirements.
• Identify recurring issues, trends or errors that may impact quality, productivity or service delivery.
• Contribute to continuous improvement initiatives to enhance transcription processes and outcomes.

• Manage, catalogue and securely store recordings and transcripts in accordance with legislative requirements, court policies and information security standards.
• Assist in identifying risks, inefficiencies and opportunities for improvement in records and information management practices.

You will demonstrate:

• Strong written and verbal communication skills, with the ability to accurately transcribe audio recordings and produce high-quality written documentation.
• Excellent attention to detail and proofreading skills.
• Proficiency in Microsoft Word and other relevant digital applications.
• A minimum typing speed of 70 words per minute.
• Strong organisational and time-management skills, with the ability to prioritise competing tasks and meet deadlines.
• The ability to work effectively both independently and as part of a collaborative team.
• A proactive approach to supporting process improvements and operational efficiencies.

Desirable Experience

• Experience working within a court, tribunal or legal environment.
• Previous experience in audio transcription, dictation or related transcription services.
• Experience working with confidential or sensitive information.

• Australian Citizenship - applicants must be Australian citizens and reside in Australia.
• Police Check and Security Clearance - successful applicants must satisfy a Police Records Check and may be required to obtain and maintain relevant security clearances.

Casey Oleary

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856