Home  Call Centre and Customer Service Jobs
  • Location: Sydney
    Job Type : Temporary
    Date: Tuesday, 13 June 2017

    Manpower are currently recruiting for a variety of on call casual office staff for their clients located throughout Sydney CBD, North Sydney and inner Western Suburbs, roles included:
    * Reception - front desk and back of house
    * Administration Assistants
    * Switchboard Operators
    * Call centre Operators

    These roles are on call casual temping positions varying from part time and full time hours as well as short term and long term assignments.

    To be eligible for these positions you will need:
    * Customer Service experience, face to face or over the phone
    * Ability to use and navigate MS office, specifically MS Word and MS Excel
    * Excellent Written and Verbal communication skills
    * Full Australian Work Rights

    If you're looking to develop your experience in different areas, seeking extra working hours or simply wanting temporary work opportunities with great hourly rates than please, click 'APPLY' now!

  • Location: Southwestern Sydney
    Job Type : Permanent
    Date: Tuesday, 13 June 2017

    About My Client
    An exciting opportunity has risen due to my client's rapid growth and success. My client strives to uphold their great reputation for providing unique & specialized products and services to most construction companies. They are seeking to appoint a talented customer service representative to join their energetic and vibrant team.

    About the Role

    The Role will encompass:
    * Ensure that all orders are well managed (process sales, data entry, delivery of goods)
    * Be able to work independently and unsupervised as well as within a small team across two states.
    * Identifying priorities and articulately providing solutions to customers
    * Work closely with other departments and provide relevant feedback
    * Communicate and coordinate with cabinet and joinery installers

    Skills Required

    To be considered for this role you must be self-motivated and eager to learn and ideally:
    * 12 months experience in an Administration role
    * Excellent Communication skills both verbal and written with a great phone manner
    * Microsoft Office skills (Outlook, Word, Excel)
    * The ability to work autonomously as well as part of a team
    * Ability to read and understand building/kitchen plans

    On Offer

    On offer is an excellent salary package and an opportunity to work with a dynamic culture and a very family like business. For a confidential discussion please call Mary on 0447 620 788.

  • Location: Parramatta
    Job Type : Temporary
    Date: Monday, 13 March 2017

    As a Credit Officer you will be responsible for managing the collection process for the Underwriting Department in line with company procedures. You will play an integral part of the team in managing the banking process, collection, and where instructed to assist the Credit Team Leader with the Credit Portfolio Management.

    Key Accountabilities: -
    * Manage and maintain an extensive credit portfolio
    * Initiate & maintain the referral process on all overdue debts to third parties
    * Action all claims excess invoices, monitor & follow up claims excess debts and compile claims recovery reports
    * Maintain refusal to renew policies and report accordingly to external authorities
    * Liaise with relevant personnel and solicitors on files requiring discussion and notify of any adjustments made to policies
    * Action all correspondence received in association with outstanding debt, and ensure any write off matters are escalated to management for approval
    * Monthly reporting of KPIs
    * Provide support to the Credit Team Leader and assist as instructed

    Key Competencies: -
    * Managing Objectives - able to establish and implement plans to ensure tasks and projects are successfully completed
    * Team Work - actively participate as a team player to ensure team objectives are achieved
    * Customer Service Orientation - ability to take ownership and responsibility for customer satisfaction by consistently meeting customer needs and expectations
    * Initiative - able to approach tasks proactively and identify areas for self-improvement and personal development
    * Willingness to learn - actively seek to understand and apply new job-related information
    * Motivation - maintain high levels of activity, energy and productivity
    * Working under pressure - maintain effective performance when under pressure to meet tight deadlines and timeframes and/or facing opposition from others
    * Attention to detail - able to apply careful consideration and great accuracy to detailed aspects of the role

    If your experience matches the above criteria and you are available immediately, please apply and submit your resume in word format.

    Should you wish to discuss the role in more detail, please contact Kat Daggers on 02 9263 8609 or email kat.daggers@au.manpowergroup.com.

    To be eligible to apply for this position you must have a valid Australian or New Zealand work visa.

    Only shortlisted candidates will be contacted.

  • Location: Parramatta
    Job Type : Temporary
    Date: Wednesday, 01 March 2017

    As a Credit Officer you will be responsible for managing the collection process for the Underwriting Department in line with company procedures. You will play an integral part of the team in managing the banking process, collection, and where instructed to assist the Credit Team Leader with the Credit Portfolio Management.

    Key Accountabilities: -
    * Manage and maintain an extensive credit portfolio
    * Initiate & maintain the referral process on all overdue debts to third parties
    * Action all claims excess invoices, monitor & follow up claims excess debts and compile claims recovery reports
    * Maintain refusal to renew policies and report accordingly to external authorities
    * Liaise with relevant personnel and solicitors on files requiring discussion and notify of any adjustments made to policies
    * Action all correspondence received in association with outstanding debt, and ensure any write off matters are escalated to management for approval
    * Monthly reporting of KPIs
    * Provide support to the Credit Team Leader and assist as instructed

    Key Competencies: -
    * Managing Objectives - able to establish and implement plans to ensure tasks and projects are successfully completed
    * Team Work - actively participate as a team player to ensure team objectives are achieved
    * Customer Service Orientation - ability to take ownership and responsibility for customer satisfaction by consistently meeting customer needs and expectations
    * Initiative - able to approach tasks proactively and identify areas for self-improvement and personal development
    * Willingness to learn - actively seek to understand and apply new job-related information
    * Motivation - maintain high levels of activity, energy and productivity
    * Working under pressure - maintain effective performance when under pressure to meet tight deadlines and timeframes and/or facing opposition from others
    * Attention to detail - able to apply careful consideration and great accuracy to detailed aspects of the role

    If your experience matches the above criteria and you are available immediately, please apply and submit your resume in word format.

    Should you wish to discuss the role in more detail, please contact Kat Daggers on 02 9263 8609 or email kat.daggers@au.manpowergroup.com.

    To be eligible to apply for this position you must have a valid Australian or New Zealand work visa.

    Only shortlisted candidates will be contacted.

  • Location: Parramatta
    Job Type : Temporary
    Date: Thursday, 09 February 2017

    As a Credit Officer you will be responsible for managing the collection process for the Underwriting Department in line with company procedures. You will play an integral part of the team in managing the banking process, collection, and where instructed to assist the Credit Team Leader with the Credit Portfolio Management.

    Key Accountabilities: -
    * Manage and maintain an extensive credit portfolio
    * Initiate & maintain the referral process on all overdue debts to third parties
    * Action all claims excess invoices, monitor & follow up claims excess debts and compile claims recovery reports
    * Maintain refusal to renew policies and report accordingly to external authorities
    * Liaise with relevant personnel and solicitors on files requiring discussion and notify of any adjustments made to policies
    * Action all correspondence received in association with outstanding debt, and ensure any write off matters are escalated to management for approval
    * Monthly reporting of KPIs
    * Provide support to the Credit Team Leader and assist as instructed

    Key Competencies: -
    * Managing Objectives - able to establish and implement plans to ensure tasks and projects are successfully completed
    * Team Work - actively participate as a team player to ensure team objectives are achieved
    * Customer Service Orientation - ability to take ownership and responsibility for customer satisfaction by consistently meeting customer needs and expectations
    * Initiative - able to approach tasks proactively and identify areas for self-improvement and personal development
    * Willingness to learn - actively seek to understand and apply new job-related information
    * Motivation - maintain high levels of activity, energy and productivity
    * Working under pressure - maintain effective performance when under pressure to meet tight deadlines and timeframes and/or facing opposition from others
    * Attention to detail - able to apply careful consideration and great accuracy to detailed aspects of the role

    If your experience matches the above criteria and you are available immediately, please apply and submit your resume in word format.

    Should you wish to discuss the role in more detail, please contact Kat Daggers on 02 9263 8609 or email kat.daggers@au.manpowergroup.com.

    To be eligible to apply for this position you must have a valid Australian or New Zealand work visa.

    Only shortlisted candidates will be contacted.

  • Location: Parramatta
    Job Type : Temporary
    Date: Sunday, 05 February 2017

    As a Credit Officer you will be responsible for managing the collection process for the Underwriting Department in line with company procedures. You will play an integral part of the team in managing the banking process, collection, and where instructed to assist the Credit Team Leader with the Credit Portfolio Management.

    Key Accountabilities: -
    * Manage and maintain an extensive credit portfolio
    * Initiate & maintain the referral process on all overdue debts to third parties
    * Action all claims excess invoices, monitor & follow up claims excess debts and compile claims recovery reports
    * Maintain refusal to renew policies and report accordingly to external authorities
    * Liaise with relevant personnel and solicitors on files requiring discussion and notify of any adjustments made to policies
    * Action all correspondence received in association with outstanding debt, and ensure any write off matters are escalated to management for approval
    * Monthly reporting of KPIs
    * Provide support to the Credit Team Leader and assist as instructed

    Key Competencies: -
    * Managing Objectives - able to establish and implement plans to ensure tasks and projects are successfully completed
    * Team Work - actively participate as a team player to ensure team objectives are achieved
    * Customer Service Orientation - ability to take ownership and responsibility for customer satisfaction by consistently meeting customer needs and expectations
    * Initiative - able to approach tasks proactively and identify areas for self-improvement and personal development
    * Willingness to learn - actively seek to understand and apply new job-related information
    * Motivation - maintain high levels of activity, energy and productivity
    * Working under pressure - maintain effective performance when under pressure to meet tight deadlines and timeframes and/or facing opposition from others
    * Attention to detail - able to apply careful consideration and great accuracy to detailed aspects of the role

    If your experience matches the above criteria and you are available immediately, please apply and submit your resume in word format.

    Should you wish to discuss the role in more detail, please contact Kat Daggers on 02 9263 8609 or email kat.daggers@au.manpowergroup.com.

    To be eligible to apply for this position you must have a valid Australian or New Zealand work visa.

    Only shortlisted candidates will be contacted.

  • Location: Arndell Park
    Job Type : Contract
    Date: Tuesday, 24 January 2017


    Company
    Well established Environmental organisation with a presence all across Australia. Due to continuous growth they are looking to bring on three experienced Outbound Sales Executives/Appointment Setters to help drive them forward.

    Role
    Reporting to the Team Leader, the core focus of this role will be to set appointments for the road reps to meet prospective new clients.

    Responsibilities
    Make outbound calls to prospective new clients
    Qualify and develop leads
    Set appointments for reps
    Maintain an accurate and up to date database

    Experience
    Passion for sales
    Previous experience in an outbound sales role
    Fun and energetic personality

    Apply online to be considered. Please note that only shortlisted applications will be contacted for interview.