Contact Centre Representative

Industry

Call Centre and Customer Service

AdvertId

201195854_1481605816

Location

Eastern Suburbs Sydney

Job Type

Permanent

Hours

Full Time

Salary Range

50000-55000/yr

No. of Openings

1

ContactNumber

Job Description

The Company

Reputable community services organisation based in the City CBD has an urgent requirement for a experienced Customer Service Officer who has exposure and experience with Accounts Receivable/Payable or Payroll to join their Customer Service / Accounts team on a temporary ongoing basis.


The Role

Reporting to the Team Leader of this large and busy team your responsibilities will include

  • Answering high volume inbound phone calls and assisting with general, account and service enquireis
  • Respond and resolve to general enquiries
  • Escalate any enquires to the suitable department
  • Provide friendly service to new and excisting customers
  • Processing refund and finalizing refunds

About you:

  • 12 months customer service experience in a similar team based high volume revenue role
  • Fast and accurate processing skills
  • Effective communication skills both written and verbal
  • Australian citizen or permanent resident



For more information please contact Stuart Munro on 02 9263 8634, otherwise press APPLY NOW!!