Business Process Analyst

Location Southbank
Discipline Government
Job reference 164265
Salary Negotiable

A client of our clients is looking for a Process Business Analyst to join their team on a 6 month contract role.

The Business Process Analyst will support the creation of high-level business process documentation, including the development of process maps, that will foster best practice and ensure continuous service improvement.

These initiatives will involve working with a diverse group of internal stakeholders, in which you will strive to achieve organisational outcomes through collaborative and inclusive approaches.

Duties of the role:

  • Coordinate and perform in-depth interviews, meetings, and workshops to identify current and future state processes improvements
  • Question and challenge stakeholders on their assumptions of how to best improve processes
  • Critically evaluate information gathered from multiple sources for improvement recommendations
  • Communicate process changes, enhancements, and modifications to all stakeholders to ensure issues and solutions are agreed to and understood by all impacted business units
  • Liaise with various business groups in the organization to facilitate implementation of new or improved business processes
  • stay abreast of best practices and knowledge, through leveraging internal working groups and networks to support knowledge sharing across the VO and the VPS
  • Write user-friendly content that meets the needs of the target audience
  • Define organisational readiness requirements; write clear and articulate processes and procedures.
  • Conduct maturity assessments against the process activities to highlight areas of improvement or concern

To be successful fro the role you should have:

  • Proven experience in mapping as-is and to-be process with a system agnostic approach
  • Ability to lead organisational initiatives for maturing business processes, including the ability to: plan, implement, track and report on outcomes.
  • Proven experience in fostering and maintaining stakeholder relationships to enhance business process outcomes.
  • Demonstrated ability to provide advice and support to others on the identification, analysis, evaluation, and treatment of process improvements
  • Excellent verbal and written communication skills with the ability to take complex information, interpret data, and present it to a range of audiences in an easy-to-understand way.
  • Ability to identify multiple potential solutions to a problem and recommend options to a wide range of decision-makers.
  • Proven experience in writing high-quality papers and other documentation for senior management, sub-committees and/or Board

To learn more about the role, give me a call on 0431621050 or Apply today.

Tass Hassoun
Recruitment Specialist

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