Field Service Technician/ Hardware Technician/Customer Engineer
Location - East Melbourne
Ongoing contract role with a possibility to go Permanent.
About our client:
Our client is a global technology company leading how the world connects, interacts and transacts with business.
The client's assisted and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.
Key responsibilities:
Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipment
Parts Management and organisation
Continuous training online and face-to-face
Work Autonomously in the field and office
Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower
Basic Qualifications:
Must have PC hardware and software repair experience
Previous experience with installation / repair / maintenance would be ideal but is not essential.Your hands on hardware repair experience is essential.Good mechanical aptitude and customer service skills.
Network experience, tablet, ipad repair also an advantage
To be successful for this role, you must have:
Willing to travel and complete service calls as required throughout East Melbourne.
Able to work autonomously, professionally and be an excellent communicator
Own vehicle and current driver's license
Strong Customer service skills
The flexibility to rotate working hours with other team members if required is critical.
A minimum 2 years' experience with electro mechanical equipment
Lona Chatterjee
Operations Consultant
Let's Connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
