Location Canberra
Discipline Administration
Job reference 161197
Salary Negotiable

About Us

ManpowerGroup is a world leader in helping companies and individuals navigate the dynamic world of work. With over 60 years of experience providing recruitment, outsourcing and human resource consulting services, we are a business focused on people - our client, candidates, and each other.

About the role

Sitting within our CORE department, the role of CORE Consultant will be responsible for providing efficient management and support of all ManpowerGroup candidates and associates. The CORE consultant will be accountable for the onboarding process in its entirety working directly with internal stakeholders, among other support related responsibilities. This role will also focus on ongoing candidate management whilst having a strong understanding of the ManpowerGroup market across all business units. We are willing to train someone in their first corporate role.

What will you be doing?

Associate Administration

  • Point of contact for all internal and external stakeholder queries via call center and Operations mailbox enquiries
  • Escalating any relevant internal issues to Account Manager or relevant Consultant
  • Onboarding of all candidates following the MPG onboarding process, including but not limited to Secured Signing, WorkPro, reference checks, job order setup
  • Work closely with the Payroll and Credit team to resolve pay/ bill disputes quickly and efficiently
  • Preparation of associate and client related documentation and enter this information into databases


  • 100% accurate information on database
  • 100% compliance with policies and procedures relating to insurance, Work Rights and WHS requirements VEVO. Payroll, Pay, Bill & Margin Improvement
  • Be 100% compliant with ISO Standards, relevant legislation and ManpowerGroup Health and Safety Environmental standards and practices
  • Ensure quality and accuracy of documents produced

What are we looking for in you?

  • Eager to learn
  • Eager for opportunity in a corporate workplace
  • Customer Service Experience - preferably within a call center environment
  • Outstanding interpersonal qualities
  • Ability to work autonomously
  • Excellent organizational and time management skills
  • Strong administration and PC skills (MS Office & In-house applications)
  • Professional and strong communication skills - written & verbal
  • Good level of accuracy and attention to detail
  • Excellent phone manner

We offer a great workplace, work life balance, a great culture and excellent career opportunities.

If you are looking for a new looking for a new career pathway or your first corporate experience we would love to speak to you. Apply today!

Julia Bortoli
Operations Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856