Customer Onboarding Officer

Location New South Wales
Discipline Accounting & Finance
Job reference 159901
Salary AU$40 - AU$44 per hour + Super

Join a Global Bank who strives to consistently provide the best customer experience through an engaged workforce committed to innovation, collaboration and enduring relationships with flexible work environment.

Our client is seeking an experienced Customer Onboarding Officer based in Barangaroo. This is a long-term contract.

The Role

You will work within dedicated teams, operating as part of the first line and provide high-quality support in undertaking account opening and platform set-up activities. You will provide guidance and support to the Corporate customers in the account opening process and using the platforms set-up. You will ensure a consistently high-quality and professional customer experience is provided.

About You

  • Experience working in commercial banking/Financial set-up - account openings/KYC
  • Proficient in using MS-Office
  • Excellent spoken and written communication skills
  • Experience of building and managing complex relationships with significant customers
  • Keen attention to detail;
  • Strong focus on customer-centricity

Desirable skills/experience

  • Experience in a variety of roles centered on delivery of high quality customer service
  • Experience working in relevant environment/s, i.e. customer outbound
  • Experience working in relevant market/context, i.e. Commercial Banking
  • Knowledge of financial crime risks.

Madhuri Mhanta
Key Accounts Consultant
Let's Connect
+ 61 386 334 112

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856