Customer Service - Entry Level (Global Bank)

Location Sydney
Discipline Customer Service/Sales Support
Job reference 109257
Salary Negotiable


Customer Service - Entry Level (Global Bank)

  • Contract Role
  • Rate - $30/hour + Super
  • Global Bank
  • Entry Level Admin support

Daily Responsibilities:

  • Manage customers pre and post-transaction processing requests
  • Delegate complex queries to the correct point of contact
  • Ensure a smooth customer experience with a high level of professionalism
  • Answer incoming customer calls and manage basic requests such as resetting passwords, updating customer details, order status', etc
  • Inbox management
  • Customer follow ups via email and phone

To be successful in the role, you will possess:

  • 2+ years' experience in an administrative focused role
  • Ability to work as part of a progressive and dynamic team
  • Driven and innovative with a focus on business process improvements
  • Excellent oral and written communication skills
  • Highly organised with a great attention to detail
  • Intermediate Microsoft Office skills with the ability to manage several systems at once
  • Strong focus on client and customer delivery and excellence

Anuradha Gautam
Key Accounts Resource Consultant
Let's Connect
https://www.linkedin.com/in/anuradha-gautam-52793a8/

+ 61 406 575 716

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856