Customer Service - Entry Level (Global Bank)

Location Sydney
Discipline Customer Service/Sales Support
Job reference 109257
Salary Negotiable

Customer Service - Entry Level (Global Bank)

  • Contract Role
  • Rate - $30/hour + Super
  • Global Bank
  • Entry Level Admin support

Daily Responsibilities:

  • Manage customers pre and post-transaction processing requests
  • Delegate complex queries to the correct point of contact
  • Ensure a smooth customer experience with a high level of professionalism
  • Answer incoming customer calls and manage basic requests such as resetting passwords, updating customer details, order status', etc
  • Inbox management
  • Customer follow ups via email and phone

To be successful in the role, you will possess:

  • 2+ years' experience in an administrative focused role
  • Ability to work as part of a progressive and dynamic team
  • Driven and innovative with a focus on business process improvements
  • Excellent oral and written communication skills
  • Highly organised with a great attention to detail
  • Intermediate Microsoft Office skills with the ability to manage several systems at once
  • Strong focus on client and customer delivery and excellence

Anuradha Gautam
Key Accounts Resource Consultant
Let's Connect

+ 61 406 575 716

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856