Ward Clerk
Positions on Offer:

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  Weekday WREN / HITH
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  Full-time Front Reception (76 hours per fortnight)

About the Role

We are seeking passionate and enthusiastic administration professionals who enjoy being on the front line, supporting patients, their families, and clinical teams. This role suits someone with strong customer service skills and a love for a varied, fast-paced administrative environment.
As a Ward Clerk within our Women's Mental Health Service, you will be responsible for a broad range of administrative duties, including:

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  Managing a busy reception desk, including answering calls and managing enquiries
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  Maintaining electronic and paper-based medical records
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  Ensuring accuracy and efficiency across all record-keeping systems
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  Supporting ward staff with day-to-day administrative tasks
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  Liaising with internal departments and team members as required
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  Completing clerical tasks such as data entry, scanning, preparing documents, and welcome packs
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  Conducting Health Fund checks and completing financial tasks related to patient admissions

Your Skills and Experience

To be successful, you will be approachable, organised, and committed to delivering high-quality, patient-centred administrative support.
Essential:

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  Excellent communication and customer service skills
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  Strong organisational skills with the ability to prioritise and meet deadlines
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  Accurate data entry and strong attention to detail
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  Flexibility to take on additional shifts where required
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  Proficiency in Microsoft Office (Outlook, Word, Excel)

Desirable:

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  Minimum 1 year experience in a hospital or medical administration position
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  Knowledge of medical terminology
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  Experience using Meditech PAS or similar systems
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  Experience with electronic medical record systems such as iPM, Cerner, or equivalents

About the Service

The Women's Mental Health Service is a dedicated program supporting women experiencing a range of mental health conditions. The service provides a supportive and therapeutic environment led by a multidisciplinary team. Programs may include inpatient care, day programs, and community-based support for conditions such as mood disorders, anxiety, trauma, PTSD, psychosis, and addictions.

What We Offer

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  Opportunities for professional development and career progression
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  Access to ongoing training and learning resources
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  Flexible work options and supportive rostering
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  Health, wellbeing, and employee assistance programs
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  A range of financial, lifestyle, and salary packaging benefits*

*Eligibility may vary depending on employment type.

Requirements

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  National Police Check completed within the last 12 months
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  Depending on the role, a Working With Children Check
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  Evidence of immunisation as required for healthcare settings

Casey Oleary

Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856