Administration Officer

Location Canberra
Discipline Government
Job reference 174300
Salary Up to AU$45 per hour

Job Description

The Administration Officer will provide general administrative and enabling services for branch outcomes to understand, respond and resolve moderately complex enquiries, seeking advice and guidance for more complex issues.

In conjunction the administration officer will be required to be a team player, plan, manage and perform corporate support and coordination activities, including data entry and management, coordinate and maintain records management.

Contribute to continuous improvement activities, including contributing new ideas and identifying opportunities to improve the efficiency of business processes, and project support functions.

In this position you will be required to provide administration, customer service and data support to the Australian Defence Force Transition Program.

Responsibilities will include but are not limited to:

  • Monitor and maintain the group inbox, responding to client enquiries
  • Amending and editing letter templates
  • Maintain a register of enquiries and action to be taken
  • Provide general advice and guidance for simple enquiries and refer more complex enquires, as appropriate
  • Collate basic information assessment packs and standard documentation as required
  • Manage and maintain accurate records utilising Defence's records keeping system and in line with Defence records management policy and procedures
  • Order, collate and distribute information packs as required
  • Work collaboratively in a team-based environment and contribute to project based activities as appropriate
  • General administrative assistance

The ideal candidate for this role would possess:

  • Active Baseline clearance or the ability to reactive
  • Previous experience working within Government department highly regarded
  • Demonstrated strong communication, written and computer literacy skills.
  • Planning and organisation skills including problem solving and data entry experience
  • Highly organized with the ability to multitask in a fast-paced environment
  • Ability to work effectively and collaboratively with colleagues in a team environment which is fast paced and dynamic.
  • Effective time management skills.
  • Accuracy and attention to detail.
  • Ability to utilise a range of IT systems including program management systems and learn new systems.


Defence Joint Transition Authority (JTA) Transition Coaching and Support (TCS) offers a broad range of programs and services to help Commanders, Australian Defence Force members and their families manage the military way of life. TCS supports Defence families' self-reliance and increases the capacity of the wider community to support the needs of Defence families.

Australian Defence Force (ADF) TCS provides administrative support to all permanent ADF members separating from the military or transferring to the reserve force.

Please note, due to a high volume of applications, shortlisted applicants will be contacted only.

How to apply

If your skills and experience match the above criteria, please click the "Apply Now" button. Questions can also be directed to Katie and Linda at ManpowerGroup on 02 9263 8536

Senior Manager Manpower
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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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