APS3 income/Admin Support Officer

Location Brisbane
Discipline Government
Job reference 174209
Salary AU$30.00 - AU$36.00 per hour + plus superannuation

We are currently seeking for a APS3 Income/Admin Support Officer to join our esteemed Federal Government client on an initial 12-month contract, with the potential for a 6-month extension.

Our client has multiple opportunities available and are eager to commence interviews asap!

Role and Responsibilities:


  • Process routine updates to clients circumstances
  • Process Aged Care entitlements
  • Assist with client enquiries
  • Management of Income Support mailboxes
  • Liaise with internal and external stakeholders
  • Compose simple correspondence
  • Provide responses via email, mail or phone to client and other stakeholders
  • Monitor TRIM mailboxes daily


  • Manage and maintain all facets of Income Support including screening, calculations, escalations and client correspondence
  • Registration of Income Support claims and aged care assessments
  • Requesting additional information/evidence
  • Liaise with other business areas and teams to resolve clients' issues
  • Undertake reporting and file management
  • Processing various types of casework with minimal supervision
  • Redacting documents

If interested, please hit the APPLY button now to seize this opportunity and take your career to new heights!

Sahar Ghafoori

Recruitment Consultant - Public Sector

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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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