Our client is a leading provider of pet cremation services in Australia with a national footprint.
This role contributes significantly to providing premium customer service by supporting the Cremation team and Client Field Team in carrying out pet aftercare services in a professional and compassionate manner supporting the company's purpose in "Honouring a Lifetime of Unconditional Love"

Responsibilities:

Customer Service
* Assist Truck Driver with unloading of pets
* Sorting pets into cool rooms
* Handling both private and communal cremations
* Milling and preparation of ashes
* Liaise with the Client Care and Prep Teams as required
* Demonstrate effective and clear communication with compassion and in a professional manner
* Greeting clients at the Crematorium for viewings
* Collection of pets from Vet Clinics in region as required
* Communicate and follow-up with clients as required
* Delivery of pets' ashes to client homes or vet clinics as required
* Attend team and company meetings as required
* Take personal responsibility for upholding standards relating to presentation, property, hygiene, including prompt reporting of loss, damage, or maintenance needs
* Taking responsibility of reporting hazards and risks that may cause harm or injury, and adhering to Health and Safety policies and procedures
* Other duties as required aligned to the role's operational requirements

Administration
* Maintain and update the necessary records in respect to Cremations performed
* Ensure all pets are correctly tagged and accurate weights and information identified
* Ensure all tagging and packing is recorded accurately and in a timely manner

Systems & Standards
* Manage the QA of ashes
* Ensure high standards of cleanliness

If this sounds like the role you've been looking for Apply Now.

Aboriginal and Torres Strait identified candidates are encouraged to apply.

Debbie Hewgill
Delivery Consultant

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856