About the role
We are seeking an enthusiastic Customer Service Representative/ Associate to join our leading research-intensive bio-pharmaceutical company based in Macquarie Park and join dynamic Customer service team. This is a great opportunity for an individual who has a passion for a thriving and supportive workplace, open to different ideas and cultures and who enjoys working in a fast paced team environment.
Your primary responsibility is to provide a level of customer service to both internal and external customers that meets company and market expectations.
Key Responsibilities
- Process orders to meet warehouse cut off times
- Liaise with logistics company and file orders electronically
- Answer phones supplying relevant information to both internal and external customers
- Reply to mail received from customers and ensure timely entry of new customers / contacts and accurate editing of details in database
- Maintain and adhere compliance and accurately document forms
- Excellent Customer Relationship Management
- Credit approval forms & reconciliation of accounts liaising with internal and external customers
You will bring in
- Minimum 2 years work experience in a Customer Service role
- Good knowledge of Microsoft Office Suite and experience with Inventory Control Software
- Good data entry skills and eye for detail, high level of customer focus & ability to Multi-task & prioritise
- Excellent communication and organisational skills
- Ability to work well with other departments in a team setting
- Self-starter with initiative who works well with minimal supervision
- Ability to make decisions on a day to day basis concerning normal activities within defined procedures and processes
- Experience with of SAP/SalesForce would be a plus
If this sounds like you apply for more details !
Madhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
