This State government agency is looking for a Network Engineer, to effectively manage, monitor and design wired and wireless Network Infrastructure (LAN/WAN) to achieve reliable and robust performance as well as respond to user requests and maintain appropriate network security at network boundaries.
Operational & Technical Management
- Assist Network Team Lead and department leaders to assess short and long-term network capacity needs consistent with AV strategy
- Support and enhance IT network operations in order to maintain a competitive service for the Agency business
- Proactively perform Demand management, Capacity Planning management and threshold management across network infrastructure and recommend growth forecasts for management consideration, including network bandwidth, hardware capacity and feature enhancement
- Under approval of Network Team Lead, design and manage systems to proactively monitor Networking load and availability
- Maintain Cabling Standards and keep up-to-date and accurate records across all Agency sites for network connections
- Under approval of Network Team Lead, manage and ensure the completion of technical network design solutions and specifications against standards and policies to ensure good practice IT infrastructure is in place
- Develop detailed and accurate network architecture plans, configuration documents, security assessments as required by Network Team Lead
- Design and engineer LAN/WAN infrastructure to meet the current and proposed demands of the network as required by Network Team Lead
- Continuously review and implement processes for the enhanced provision and reliability of AV networks
- Under approval of Network Team Lead, design and develop the enterprise edge security policies to obtain a hierarchical secure network
- Manage the installation, upgrade, configuration and support of enterprise-wide networking systems to maintain network infrastructure in an effective and sustainable manner
- Monitor and test network performance and provide network performance statistics and reports
- Participate in managing all network security solutions
- Perform support role as defined in the Business Continuity Plan as required by Network Team Lead and department leaders
Contract & Third Party Relationship Management
- Relationship Management with Telecommunications (data) and internet service providers, Hardware & Software Service providers in order to develop a strong partnership delivering win-win benefits to the agency business and it's chosen providers
Processes, standards, compliance and improvement
- Continuously seek opportunities to improve operational excellence, optimise operational costs through simplified, documented and repeatable processes and use of new/emerging technologies
- Under approval of Network Team Lead, manage the process of development, review, updating and implementation of policies and procedures for network services to obtain continuous improvement in the level of service and project outcomes and to comply with industry standards
- Develop policies, standards and operational procedures relating to network and security infrastructure as required by Network Team Lead
- Ensure adherence to change control policies and procedure for all activities associated with the network and infrastructure environment
- Ensure adherence to the relevant government procurement and regulatory guidelines
Essential Qualifications and Experience
- Significant experience as a practitioner in network engineering environment which is supported by an appropriate tertiary or industry qualification in Information Technology or related field
- Cisco Certified Network Administrator (CCNA) or equivalent experience
- Demonstrated experience in a network infrastructure, LAN/WAN management, network monitoring (Solarwinds) and alerting and capacity planning.
- Demonstrated experience in design, maintenance and optimisation of Cisco routers, switches, wireless access points / controllers, ASA and FTD Security platforms & ISE.
- Strong experience with routing protocols (BGP, EIGRP), hardware-based VPN technology, APN, MPLS and Ethernet access technologies, and NAC
- Strong documentation skills using MS Office products including Microsoft Visio
- Thorough technical understanding of new/emerging network technologies and the business drivers behind them
- Basic understanding of Windows and Linux operating systems installed in a virtualised environment
- ITIL V3 Foundation Certificate in Service Management preferred
Key Skills & Attributes
- Excellent planning, organising and time management skills to effectively establish the priority and scheduling of own work tasks and projects to ensure work priorities are completed on time and within budget
- Good interpersonal skills to gain the acceptance and support of ideas, cooperation of others, and the ability to modify styles and techniques to accommodate tasks, situations, and individuals
- Conceptual, analytical and problem-solving skills to enable the identification of issues and the judgement to determine appropriate courses of action for achieving long-range organisational goals
- Effective verbal and written communication skills to enable ideas and opinions to be expressed clearly and effectively, effective interaction with staff and key stakeholders and to enable the preparation of well-structured, accurate and concise documents and reports
- Relationship building skills to develop strong and collaborative relationships with internal and external stakeholders
- Team skills to actively participate as a member of a team and move the team towards the completion of both team and individual goals
- Willingness to travel throughout Metropolitan Melbourne and Regional Victoria as required
Desirable Qualifications, Experience & Skills
- Ability to manage small projects from scoping to Post Implementation Review
Juan Carlos Marino Londono
Recruitment Specialist
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
