Operation Support Officer

Location Heatherton
Discipline Corporate Services
Job reference 173690
Salary Plus Super

Role:Operation Support Officer
Duration: 6 months
Location:Corporate Drive, Heatherton, VIC
Start date: ASAP


The Operations Support role is a multifaceted role that reports into the Service Operations Manager in supporting the Field Services Team. The role is a wonderful place to utilize your skills in prioritization and balancing conflicting demands from multiple stakeholders. We are looking for someone that is a great problem solver, with a high attention to detail that can be flexible to meet incoming challenges.

Key Areas of Responsibility

    • Address any challenges or issues that arise during field operations promptly and effectively by working with internal and external stakeholders to resolution.
    • Communicate and oversee the reporting of team targets and performance.
    • Identify opportunities to better enable the team to streamline processes and achieve their KPI's
    • Manage programs to identify and implement improvements for processes, hardware, and cost efficiencies.
    • Manage and maintain National Measurement Institute records for weight calibrations, NMI verifiers and Quality Manual System
    • Oversight of supplier billing, Purchase Order management, dispute resolution, track payments to suppliers
    • Manage on boarding of Field staff, including providing welcome packs, overseeing account set up and an overview of the business.
    • Be comfortable in working in a cross functional environment with team members from Operations, Logistics, Finance, Hardware Engineering, and others.
    • May be given additional temporary projects and tasks to support the Service Operations Manager

Lona Chatterjee
Operations Consultant
Let's Connect

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856