Practice Manager

Location Newcastle
Discipline Health, Safety & Environment
Job reference 174577
Salary Negotiable

Short Description
We are supporting a leading provider who is devoted to worker's wellbeing. Our client provides an extensive employee assistance program that includes proactive mental health services and training resources for workers and their managers.

Job Overview
Reporting to the CEO, the Practice Manager will oversee the operations and counselling services provided by our clients Employee Assistance Programme (EAP). This position is supervising a team of counsellors, identifying and responding to gaps in service delivery, and additional training for the team. Ensuring that high quality support is provided within the EAP framework and guidelines, and working with EAP services to promote and support staff across their client and the broader community, along with providing counselling to EAP where needed.

Key Responsibilities:

  • Manage Counsellors to meet and exceed standards.
  • Provide Counsellor supervision according to registering body guidelines.
  • Promote and provide Counsellor training.
  • Maintaining and developing policies and procedures

Personal attributes

  • A strategic person that is thoughtful and readily able to translate strategy into practical and executed operations.
  • A highly organised with an ability to prioritise and competently execute tasks effectively.
  • People focused and able to maintain excellent client relationships and build a high-performance team.
  • A highly self-motivated, energetic professional, resourceful, and results-oriented
  • Discrete, professional, and diplomatic - able to maintain confidentiality and trust.
  • Accountable - demonstrating integrity in everything you do.

Qualifications and Experience

  • Minimum Bachelor or higher degree in Counselling
  • A Minimum of 3 years counselling or similar experience.
  • Demonstrated experience providing supervision to staff.
  • Understanding EAP (Employee Assistance Programme)
  • Strong written/verbal communication and presentation skills
  • Clear understanding of, and personal commitment to, the purpose and values of our client

If you are a highly motivated leader who can effectively inspire, guide, and empower others, we would love to hear from you!

Please click the links below or contact Debbie Hewgill on 1300 737 751.

Asquith Workforce are part of the Manpower Group.

We encourage Aboriginal and Torres Straight people to apply.

Justin McKenzie
Account Manager

Let's Connect

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856