Job Title: IT Office Relocation Support Technician

Job Summary

We are seeking a skilled IT technician to support the relocation of IT infrastructure from our current office to a new location. This role involves hands-on technical assistance with dismounting, transporting, setting up, and testing IT hardware and systems to ensure a smooth transition with minimal operational disruption.

Location: Melbourne CBD
Pay rate: $36 p/h + super

Key Responsibilities

• Dismount reusable network and IT equipment.
• Segregate items for relocation or secure disposal.
• Maintain a detailed relocation checklist of all IT hardware.

• Pack and label IT hardware for secure transport.
• Coordinate logistics with Real Estate & Facilities Management (REFM).
• Ensure safe handling of sensitive equipment during transit.

• Unpack, install, and test:
• Laptops and docking stations
• Monitors, keyboards, mice
• Power and network connections
• Dispose of packaging via approved recycling/disposal processes.
• Conduct functional testing of workstations (with support from internal personnel).
  
  Phase 4 - Miscellaneous IT Setup
  
  
  • Install and configure:
  • Printers
  • Audio-Visual systems in meeting rooms
  • Information display screens
  • Perform operational testing of all systems.

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  Deliverables

  • All designated IT hardware relocated, installed, and tested.
  • Inventory report of relocated and disposed items.
  • Confirmation of compliant packaging and e-waste disposal.
  • Sign-off on readiness of workstations, AV systems, printers, and display screens.

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  Acceptance Criteria

  • All relocated IT equipment must be fully operational.
  • Accurate inventory matching physical assets.
  • Compliance with IT and environmental disposal guidelines.
  • No damage to equipment during transit.

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  Skills & Experience

  • Proven experience in IT hardware installation and troubleshooting.
  • Familiarity with network equipment, printers, and AV systems.
  • Experience in corporate IT relocation projects.
  • Strong organisational and documentation skills.

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  Education & Qualifications

  • IT-related qualification or equivalent experience.

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  Work Schedule

  • Estimated Hours: 8 hours during business hours.
  • Additional Availability: One Saturday, depending on project criticality.

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  Duration

  • Engagement Period: 2-3 months (exact dates to be confirmed).
  • Key Milestones:
  • Phase 1: Week 1-2
  • Phase 2: Relocation day(s)
  • Phase 3: Within 2 business days post-delivery
  • Phase 4: Within 5 business days after Phase 3

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  Escalation Path

  • Primary Contact: IT Operations Lead
  • Secondary Contact: IT Service Delivery Manager
  • Final Escalation: Head of IT APAC

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  Assumptions

  • Equipment and transport provided by company/vendors.
  • Access to both office locations will be arranged.
  • REFM will manage furniture and heavy lifting.

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  Exclusions

  • Network cabling installation
  • Electrical works
  • Software configuration beyond basic setup and testing