Manpower are supporting a leading provider who is devoted to worker's well being whom require a Clinical Manager for their Newcastle location.
Job Overview
Reporting to the CEO, the clinical manager will oversee the clinical operations and counselling services provided by our clients Employee Assistance Programme (EAP). This position is maintaining regular supervision sessions with the counsellors, identifying and responding to gaps in service deliver and need for additional training for the ream, ensuring that high quality support is provided within the EAP framework and guidelines, and working with EAP services to promote and support staff across our client and the broader community along with providing counselling to R+EAP clients where needed.
Key Responsibilities:
- Manage Counsellors to meet and exceed clinical standards.
- Provide Counsellor clinical supervision according to registering body guidelines.
- Promote and provide Counsellor training.
- Maintaining and developing clinical policies and procedures
Personal attributes
- Leads by example, exemplifies values and shows the team the way through words, behaviour, and actions.
- A strategic person that is thoughtful and readily able to translate strategy into practical and executed operations.
- A highly organised with an ability to prioritise and competently execute tasks effectively.
- Takes pride in work initiating new systems and processes that streamline business operations.
- People focused and able to maintain excellent client relationships and build a high-performance team.
- A highly self-motivated, energetic professional, resourceful and results-oriented
- Aligned with our clients brand/s with a demonstrated passion for its purpose and social impact aspirations.
- Discrete, professional and diplomatic - able to maintain confidentiality and trust
- Accountable - demonstrating integrity in everything you do
Qualifications and Experience
- Minimum Bachelor or higher degree in Counselling
- Demonstrated experience providing supervision to clinical staff.
- Understanding of EAP setting
- Strong written/verbal communication and presentation skills
- Ability to understand complex workplace issues.
- Demonstrated knowledge and experience in developing strong working relationships with external stakeholders.
- Highly developed interpersonal skills appropriate to establishing and maintaining effective working relationships with staff and wider community.
- Clear understanding of, and personal commitment to, the purpose and values of our client
If you are a highly motivated Clinical Leader who is able to effectively inspire, guide, and empower others, we would love to hear from you!
Justin McKenzie
Account Manager
Let's Connect
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
