Customer Engineer - Break fix Technician

Location North Melbourne
Discipline IT Executives
Job reference 173952
Salary AU$38.00 - AU$40.00 per hour + Plus Super

  • North Melbourne
  • Multiple Positions
  • Ongoing opportunity - Opportunity of temp to perm


About our Client:
Our client is a global technology company leading how the world connects, interacts and transacts with business. The client's assisted and self-service solutions and
comprehensive support services address the needs of retail, financial, travel, hospitality, gaming and telecom carrier in more than 100 countries.

Key responsibilities:

  • Diagnosing and repairing equipment which may include ATM's Self-checkout systems, POS Terminals and Networking equipment
  • Parts Management and organisation
  • Continuous training online and face-to-face
  • Work Autonomously in the field and office
  • Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower


Basic Qualifications:

  • Must have PC hardware and software repair experience
  • Electro-mechanical device repair and aptitude an advantage
  • Previous experience with ATM and or Self Service Checkout repair a strong advantage
  • Network experience also an advantage


To be successful for this role, You must have:

  • Willing to travel and complete service calls as required throughout the State
  • Able to work autonomously, professionally and be an excellent communicator
  • Valid Driver's license
  • Strong Customer service skills
  • A minimum 2 years' experience with electro mechanical equipment
  • High attention to detail

Lona Chatterjee
Operations Consultant
Let's Connect

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Aboriginal and Torres Strait Islander people are encouraged to apply.

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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Greythorn Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856