Service Support Engineer

Location Southbank
Discipline Engineering/Maintenance
Job reference 161218
Salary AU$70.00 - AU$100 per annum

New Year
New opportunities ...

Are you a Service Engineer that has exceptional customer focus

Due to growth within the Melbourne Area an exciting opportunity has opened up with a dynamic leading-edge manufacturer who offer solutions to business owner through there innovations. Their staff are industry leaders who will support, advise, and bring the installations to life. With continued growth for the last 12 months the time is now to expand their team with an experienced Service and Support Engineer to join the Victorian operations.

This position requires a strong communicator who can support the service delivery team meet their objectives. Combining your mechatronics and electrical engineering skills to support the aftersales service and technical support team. In this position, you'll provide support via 1st level technical fault review, detailed diagnostic processes, and technical reviews in control system programming/software package.
The role will also require you to provide hands-on or digital support in client interactions across installation, maintenance, and breakdowns.

The role will see you:

  • Be within a focal point of contact within issue/failure/incident reporting
  • Have Mechanical and Electrical Aptitude (Ability to Component and Machine strip and assemble)
  • Ability to be able to review electrical functionality (Including Schematics), conduction component, and circuit testing via a multi-meter.
  • Ability to be able to review caseloads and prioritise.
  • Keep an open communication line with end-user clients and manage expectations in solution delivery.
  • Travel required to Perth manufacturing hub for an intensive 2- 3 month stint.

We'll need you to have:

  • Bachelor's degree in Mechatronic, Mechanical or Electrical discipline
  • Exposure to automated manufacturing machines
  • Strong communication skills with the ability to manage client expectations and timed delivery, with a good sense of humour to boot, as well as a strong customer focus to understand their needs
  • Good IT / Microsoft knowledge
  • Exposure to C++ control systems software (debugging / Diagnostics)

Great roles for a Next year start ...Dont delay apply today

Bobbie White
Recruitment Consultant

Let's Connect

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more -

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856